Privacy Policy

Introduction

Carrot & Stick Food ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our inquiry forms
• Subscribe to our newsletter
• Book our services
• Engage with us via email or phone

This information may include:

• Name and contact details (email address, phone number)
• Event details and dietary requirements
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and browsing behavior through privacy-respecting analytics (Umami Analytics).

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process bookings and deliver our catering services
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

• Umami Analytics: Privacy-focused website analytics (no cookies, GDPR compliant)
• Sentry: Error monitoring and performance tracking
• Email Service Providers: For newsletter distribution (with your consent)

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies

Our website uses minimal cookies. We use Umami Analytics, which is a privacy-focused analytics solution that does not use cookies and is fully GDPR compliant. Essential cookies may be used for basic website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.